Privacy Policy

Decode Stones Technical Services LLC

Effective Date: [10 December 2025]

Decode Stones Technical Services LLC (“Decode Stones”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our clients, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws of the United Arab Emirates (UAE), including the UAE Personal Data Protection Law (PDPL).

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name

  • Phone number

  • Email address

  • Company name

  • Project or inquiry details

  • Billing and payment information (when applicable)

b. Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (if applicable)

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide quotations

  • To deliver marble and granite services

  • To manage projects, contracts, and payments

  • To communicate updates, confirmations, or service-related information

  • To improve our services and customer experience

  • To comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • Contractual necessity

  • Compliance with legal obligations

  • Legitimate business interests

4. Information Sharing and Disclosure

We do not sell or rent your personal data. We may share information only with:

  • Trusted suppliers or subcontractors involved in project execution

  • Service providers (e.g., accounting, IT support)

  • Government or legal authorities when required by UAE law

All third parties are required to maintain confidentiality and data security.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no method of electronic transmission is 100% secure.

7. Your Rights

Under applicable UAE data protection laws, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to certain types of data processing

Requests can be made using the contact details below.

8. Cookies (If Website Applicable)

If we operate a website, cookies may be used to enhance functionality and user experience. You may control cookies through your browser settings.

9. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.

11. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Decode Stones Technical Services LLC
📞 Mobile: +971 50 726 9153
📧 Email: decodestones@gmail.com
📍 Location: Dubai, United Arab Emirates

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